Tips On Interviewing A Promotional Products Company
It is common sense for most people to know they need to do some investigation into a promotional products business before making the first order
. You may have already done the necessary checks with the BBB and their online reviews but that's not enough information. And you may be aware enough to call the customer service department to make some inquiries but do not know what to ask. Below are some inquiries you should make when trying to find the right promotional business.
Are your office and shipping locations in the same place? This is an essential inquiry for you to ask as there are numerous promotional companies that have a different shipping location than the offices. This could possibly create a delay in your order reaching you so it's good to know in advance.
What is the pocess if there is a problem with my order? Make this a direct question as it will go right to policy. You will experience some problems with an order at some point so to know in advance how they handle issues is a good thing.
What hours are the customer service representatives available? A very essential piece of information. A number of these companies are in other parts of the world so this can effect service. You need to know if you can get a problem solved or question answered during hours that suit you.
Will you send me samples to look at? If they say no then this is not the company for you. You will actually need to be able to look at these products up close to determine if this is the right company for you. Web pictures are nice but won't allow you to judge the quality of these products and online the sizes may be deceiving. Don't deal with a company that won't allow you a preview of their work, they will if they really want your business.