Tracking Service and Support With increasing automation and development of sophisticated computer applications, most courier companies now provide the same through their website, client's mobile phone, computer, telephone and emails. Most of these tracking tools allow the client to simply feed in the indent code and other details for getting the latest tracking status of their shipments. These tools offer 24 x7 services with almost no human intervention. If required, you can even get tracking and delivery details faxed across to you in no time. If an international courier company offers these sophisticated tracking service, they come of great use to client as they can ascertain the status of the shipment at any time and all times.