Top 7 Moving And Relocating Questions
Top 7 Moving And Relocating Questions
Top 7 Moving And Relocating Questions
1. What is a full service moving company? Full service local moving is a great choice if you can afford it. This is when you hire a local mover in your area to not only do all the moving, but also to pack all of the boxes. For larger local moves, the moving company will often pack all of the boxes one day, then return and do the moving the next day.
2. How is the customer charged by a moving company? The first basis for any moving quote is how much is being moved. For smaller moves this can often be conveyed by phone or email, but for larger moves an onsite survey by the mover is recommended. The next basis for moving charges is how far is the move. Local moves, usually same state and less than 100 miles, are usually charged by the hour. Longer distance moves, usually over 100 miles or state to state are normally charged for based upon the weight of the items being moved. The mover will drive their truck onto a certified scale and get a "light weight", then will load you furniture, then return to the scale for a "heavy weight". The difference is how much your goods weigh. Other factors that can cost additional for long distance moves include difficult access (stairs, elevators, long carries, inability of the truck to get close to the residence or other furniture location). In addition, if you have the movers pack your boxes, that will be done at an additional cost. Some movers will survey your goods and offer you a "binding" or "firm" price to do your move. Be certain that the contract clearly outlines what items and services will be included with the price.
3. Does someone have to be present when having their items moved or relocated? More often than not, the person moving or representative of the person moving must be present at the start of the services. This is so someone can provide signatures authorizing the movers to provide the services as outlined within certain shipping documents. Also, the moving company must get clear instructions with regard to what services they need to provide. In addition, normally someone needs to be available to receive the items, and sign for a receipt of the goods.
4. Can someone have their belongings relocated to two different locations? Yes, it is possible for a moving company to relocate someone's belongings to more than one location. Most local moving companies charge by the hour so it will be at the expense of the consumer if they need to have things relocated to multiple locations. However, usually long distance movers charge a set fee for additional delivery locations, in addition to the weight and distance charge for the actual move.
5. Can someone have their items or furniture moved into a storage unit? Most moving companies will relocate your belongings to a storage unit. Storage units do count as physical locations. Some moving companies also offer storage services. If you are willing to pay extra for moving company storage they will store your goods wrapped in pads and protected, where as for self service storage you usually have to provide your own protection. Just ask the moving company you are using all your questions and I'm sure they will be happy to provide information.
6. Do moving companies offer insurance to their consumers? Moving companies are moving companies not insurance companies, and there for do not sell or offer insurance directly to the consumers. Instead, the mover is usually the insured party, and tariff rules allow them to sell "valuation" to consumers. Valuation is a declaration on the shipping document by the consumer of the maximum value that the moving company can be held liable for damage to the consumers goods, while in custody of the mover. Just like insurance, there are varying levels of valuation coverage, with varying deductibles. The higher levels of valuation coverage cost more than lesser levels of valuation. Similarly, lower deductible coverages cost more than higher deductible coverages. Regardless of whatever level of valuation the consumer selects prior to services, there are many exclusions and limitations to moving company liability.
7. When does the moving company expect to be paid? Most of the time, moving company charges and fees are collect on delivery. That is, when the truck arrives with the goods, most mover contracts provide that the moving company receive payment before release of the goods. There are some differences between the payment requirements for local moving and long distance moving. For sure, on long distance or interstate moves, the moving company will require payment before unloading. There may be times on local moves which is normally charges by the hour, moving companies will wait until the goods are unloaded to be paid, but still many may require payment before unloading (they will estimate the time for unloading). Also, sometimes for large office moves or business moves, the movers will require reservation of significant amounts of trucks and personnel. Some moving companies may also require the customer to pay an up front reservation deposit.
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