Transcription Services Improve Accuracy

Transcription services benefit medical clinics in a number of ways

. Medical transcription services reduce costs, improve provider satisfaction, increase practice productivity and improve accuracy. This article will examine how medical transcription services improve accuracy and ultimately benefit medical clinics.

Dictating Inaccurate Medical Information

Dictating inaccurate medical information, such as a patient's chart or the name of a medication, could be costly and possibly deadly. Experienced medical transcriptionists are trained to catch these errors and often do, which makes their value to a physician more than financial. A 2009 study conducted by the Medical Transcription Industry Association showed that medical transcriptionists capture a large number of dictation errors that untrained medical practitioners make. According to the study, the medical transcriptionist identified 689 errors in 2,051 dictations, which is an average of 0.33 errors per dictation.

Transcription Services Providers Focus Solely on Accurate Transcription

A common catch phrase among medical practitioners is "If it was not documented, it was not done." Medical reimbursement is based on how accurately a physician's documentation reflects a patient's medical encounter. The physician will not get paid for all services rendered unless the medical encounter is properly documented.

According to the U.S. Department of Labor Statistics, in-house transcription services providers may share additional responsibilities within their practices, such as scheduling appointments, receiving patients, handling mail and answering telephones. However, third-party transcription services are able to concentrate exclusively on the task of creating accurate and complete documentation. Third-party medical transcriptionists do not face as many dictations and are able to quickly produce more accurate transcription.

Medical Transcriptionists Develop an Ear for Dictation

When transcribing for multiple hospitals and doctors, transcriptionists must learn a wide range of protocols and document styles, due to the lack of standardized reporting formats. Due to the fact that medical transcription services providers are familiar with various types of dictation, they are more flexible in capturing the essence of the physician's documentation. An in-house transcriptionist may face a learning curve while attempting to distinguish a new physician's transcription style, where as an experienced third-party transcriptionist would be much more likely to pick up the new physician's style quickly.

Even physicians within the same practice use different types of dictation software, computers, or EHRs - medical transcription services are uniquely qualified in their ability to understand these varying types of equipment.

A physician who is trained in one type of dictation software or style may be averse to switching to another, despite the fact that it makes consistency within the practice more fluid. In-house medical transcriptionists may have difficulty with multiple types of dictation software and systems. However, third-party transcriptionists are not committed to one type of transcription equipment or style - they are comfortable using different formats and have access to many transcription and dictation systems.

Transcription services providers improve accuracy and efficiency within medical clinics. Experienced medical transcriptionists are more highly trained, more focused and have a greater understanding of various dictation styles and software. Medical transcription services also reduce costs, improve provider satisfaction and increase practice productivity.

by: Colin Christie

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