Ultimate Questions That Will Answer Your Security Guard Questions
Are you guards insured?
Are you guards insured?
You should make sure to ask the security company how much insurance they have. There are various insurance levels. Insurance is an expensive component for the business, so not all companies have it. Some companies are not insured, others have 2.5 Million, and Arrow Security has $5 Million.
This is something youll want to investigate before hiring a company. Make sure they have the documentation to back up their claims.
Are daily reports provided?
There are two common daily reports. A daily patrol report and an incident report.
The patrol report shows everything is scanned and secured on the premises. You can have this report to be collected on every hour, therefore you have a clear understanding of the security of the site. Incident reports are what the guard would fill out when a particular incident happens.
Its important to have this daily report, so make sure your security company can provide this.
Do the guards speak English fluently?
This is a crucial part of your decision process because lets assume theres an incident on your property, you need to make sure the guard on site can speak with the tenants, the authorities and anyone else they come in contact with.
Always be sure to make sure your guard speaks the language you require for optimal resolution and dispute management while on site.
Do we have to sign a contract?
Some companies will have contracts while others will not. Its important that you first have a good feeling with the management of the security company. Make sure you get a feeling of commitment without a contract, and then if you require a contract its added assurance on top.
Arrow Security for one, is completely client driven, so if you want one, they will provide it. And if you dont, thats fine as well.
Are your guards uniformed?
Uniforms are great for visibility to all those around the site. When the guards are well uniformed, it gives the impression of presence and that someone is in charge. Ask yourself if the uniforms are professional and meet the visual requirements of your needs.
Some companies have one set of uniforms and others have multiple sets. Arrow Security for example has three kinds of uniforms.
Blazers
Bomber-style Blue Jacket
High Visibility Yellow
And they even have experience in doing undercover plain clothing. Each different uniform is suitable for different environments. Some are good for security concierges while others are good outside.
What kind of trainings do your guards have?
You should always ask what kind and where the guards were trained. In BC, the security training is approved by the solicitor generals office in Victoria. On another note, its important to also ask about on-site training as well. Each site will require different training, and its important to make sure your security company does a thorough job of this.
What is the rate?
There are a number of factors a security company should know before the quote a project. Some of them should include:
An understanding of why you need security
Where you are located
Where the job site is located
What is the nature of the job
All the factors are important. If a company provides a blanket quote without understanding your needs, they probably will not provide the best service to your needs.
How soon can you start?
If you need a job to start immediately, most companies will provide a guard right away. However its important that the right guard is selected for the project. So ask the company if they can provide a guard quickly, but more importantly, will they reevaluate the project needs and provide a guard that is the best match for the site.
by: Vancouver Security
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