Unified Communication For Promoting Remote Collaboration

Today, Singapore is considered as one of the best places to start a business by the World Bank

. There are several provisions provided by Singapore government for investors, including 100 per cent ownership, restriction-free business and low taxes. Many corporate firms have established their Asian headquarters in Singapore. There is a need for business firms to streamline communication. In this regard, unified communication (UC) is used by companies for remote collaboration with their subsidiaries.

Unified Communications (UC) have emerged as the best platform that provides integrated conferencing tools. Audio, web and video conferencing tools become accessible over a simple and easy to use interface, which help to streamline the business communication process manifolds. Unified communication and collaboration (UCC) solutions help in maintaining real-time collaboration that assists in fast decision making. With the help of these solutions, companies can easily reach remote associates, customers and peers.

Unified Messaging is a unique feature of UC suites that brings all the messages, including emails and SMSs, into a single inbox, so that the users can sort through their messages easily. This solution enables participants to respond more quickly via e-mails, voicemails or any other service, irrespective of the time. All communications can be carried out by the participants in real-time over a secure platform that uses 128 bit SSL encryption to safeguard the data transferred during the integrated conferencing session.

With integrated communication solution, professionals can effectively prepare business agendas, make plans and transfer files. To start a web conference with geographically remote participants, users need to have a desktop, laptop or Smartphone with a high-speed Internet connection. Moderator and participants do not need to install any type of additional software. A browser-based solution is used for operating systems like Linux, Mac and Windows, while dedicated apps are available for iOS, BBOS and Android.

Recording of conference is provided by conferencing service providers (CSPs) so that the meeting can be reviewed in the future or emailed to others. Unified communication helps users to join the web meeting anywhere, anytime, regardless of the location.

There are numerous firms engaged in rendering international conferencing service to Singaporean companies. Such firms provide a login ID in order to keep the requisite information secured from unauthorised personnel. In order to choose the most reliable firm, companies should conduct a deep and thorough research to know details about the companys services and the applications they offer.

These solutions are also beneficial for the environment and saving ecosystem from the harmful effects as they help in reducing the usage of petrol, gas and fuel. Owing to such features of unified communication and collaboration tools, these can be quite beneficial for increasing productivity as well as making communication effective in spite of geographical boundaries.

by: Lee Mark

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