Using Performance Management Assessment For Leadership Development Training

The Singapore based Self Leadership International was asked to conduct leadership development training for DSO National Laboratories

.

DSO has around 1,500 staff. 45O of these have supervisory and performance management functions. They are called reporting officers (ROs) and their teams are mostly engineering or science graduates with a few for administration or clerical functions.

The training was to give leadership training for supervisors for them to use a competency based Performance Management Assessment (PMA) that measures input, output and core values. The results would then be used for executive and leadership development and career advancement.

The main objective, therefore, is to create a culture of learning and execution.

An initial survey by the DSO identified that the supervisors were at first resistant to change and did not perceive the relevance of the PMA in a research and development environment.

Therefore, Self Leadership International designed a two-day program that addressed the said resistance and demonstrated the principles of performance management, emphasizing the benefits not only to the company but to the supervisors themselves.

The leadership development program was then run several times covering all 45O supervisors. The evaluation of the program included workshop self-assessment of the ROs knowledge of performance management such as:

*Closing conversations with positive reinforcements

*Conducting effective leadership development dialogues

*Effective performance management

*Giving and receiving feedbacks

*Identifying potential leadership development

*Observing behaviors and performance

*Setting good objectives, goals and targets

For each session, the participants showed a significant improvement in their skills and knowledge.

The leadership training and executive coaching course content were also evaluated. The leadership development course content was highly rated, especially the use of relevant role playing to practice learned principles. All this is attributed to detailed preparation in understanding the organizational culture and high engagement of participants during the training.

DSOs senior management and HR are now reporting a shift in attitude towards the benefit of PMA, whilst supervisors have been observed conducting performance conversations with other employees.

Self Leadership International provides quality and professional leadership training and leadership development as well as executive coaching that targets Emotional Intelligence. For more on SLIs training courses, visit http://www.selfleadership.com/

by: Acee

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