Virtual Pbx - Capabilities Of An Expensive Phone System

By setting up a virtual PBX phone system, small business organizations get the advantage

of all the communication capabilities of an expensive phone system without incurring huge expenditure.

Enjoy Excellent Communication Options

Virtual PBX phone systems are incorporated with exceptional call handling capabilities identical to expensive premise-based telephone systems owned by multinational companies. These include auto attendant, find me follow me call forwarding, voicemail, voice to email, fax to email, call conferencing, caller ID, call waiting, music on hold and more.

The automated attendant eliminates the need for appointing additional reception staff in your organization. Incoming calls are professionally managed by the system with appropriate salutation messages and provides the callers with a set of options such as dial-by-extension, dial-by-name, zero out to live operator and so on. Calls are transferred to the right extension according to the option selected by the caller. The auto attendant easily handles calls arriving simultaneously and performs immediate call routing without sending out the usual line busy signals.

Project an Organized Business Image

The virtual PBX phone system facilitates uninterrupted communication with your customers and business associates, which largely enhances your business image and productivity. Calls to business numbers can be routed to your other phone numbers quickly and easily, including personal landlines and cell phone numbers assigned as extensions using the find me/follow me call forwarding option.

In case calls go unanswered, they are directed to the systems voicemail box where callers can leave voice messages for the concerned person. These voice messages are also forwarded to relevant email accounts so that timely business decisions can be taken even from remote sites.

Save on Capital Investments

Once installed, your business can enjoy the advantages of the high-end capabilities of the virtual PBX system without purchasing any expensive hardware. The service provider hosts the required equipment and offers you the capabilities of an expensive phone system at affordable monthly charges using broadband Internet or telephone networks.

by: John Steven

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