Virtual Phone System And Email Integration For Increased Efficiency

Virtual phone systems allow companies all over the world to communicate effectively

, efficiently and in a cost effective manner. A virtual phone system is a viable option for most companies because it unites the standard features of traditional communications with the latest technology. In simple terms, it uses an advanced technology to create a remotely located phone system. All the details of the system, ranging from the voicemail to the system servers and software resides at the virtual phone system provider's location. All of the information that normally is taking up valuable space on the network, or in the case of a standard phone set up taking up a whole "phone room" in the building, can be located at an offsite location. Many companies choose to use virtual phone systems over traditional methods because the process frees up valuable space on the network and allows network administrators to access information wherever they are.

In many situations, virtual phone systems can be merged with existing email systems to unify communication. Many companies rely heavily on email for their day to day communications, so integrating phone communications with email merely enhances the systems that are already in place and used regularly. By linking these two systems together, companies can receive the benefits of and flexibility of virtual phone systems, without the hassle of switching over to a completely new system. Virtual phone systems can easily be set up to work seamlessly with existing email accounts. These settings and features are controlled from an online administrative control panel so changes can be made easily and quickly when need be.

Many companies choose to meld virtual phone systems to email because it makes the day to day operations of running a company significantly much easier. For example, many of today's advanced telephone systems can inform customers through email if they have a voicemail message, or even deliver the voicemail itself. Email alerts such as these are highly practical for companies where the majority of their employees spend their day in front of a computer screen. Receiving voicemail to email increases efficiency and ensures voicemail delivery. Employees don't need to call in to receive voicemails and instead can listen to them right from their computer. In some cases, a company is able to eliminate the need for receptionists completely when they connect their email and phone. Overall, virtual phone systems, when connected to email, can enhance both a company's efficiency and budget.

If a company is interested in further integrating their virtual telephone systems to their existing communication technology, they can choose to employ further Unified Communications. Unified Communications takes the basic concepts of communication integration to the next level by connecting phone, email, and fax systems. By connecting all three systems, a company can further streamline their communications to create a single unified system that is easy to use and highly efficient. Under Unified Communications technology, a company can choose to receive both faxes and voicemails to their email and save time and money. The goal for this technology is to provide the alerts that a company needs to be effective in the most convenient method for that specific business.

By integrating technologies, whether by simply integrating a virtual phone system with their email or completely switching over to Unified Communications, a company can boost their operational performance. The goal for integration is always to provide necessary communication at the lowest possible cost for the company without losing functionality and efficiency. When a company can save money on their communication, they can pass these costs on to their customers. Those savings will help leave customers satisfied and will keep them coming back.

by: Brandi Armstrong

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