Virtual Sales Persons - Not the Kind You Had In Mind

Virtual Sales Persons - Not the Kind You Had In Mind

When speaking of virtual sales persons, everyone thinks of a team of people from overseas, faceless strangers which may or may not be sensitive to our cultural and social particularities. Yes, they are cheap, yes, you can get rid of them anytime, but why not invest in top virtual sales person? Right here, in our homeland, there is an endless supply of professional work force ready to step in and take over your sales efforts. Working with overseas virtual sales persons can be a tricky business, because there are fine issues, such as the speaking accent and cultural differences which may jar and unsettle your clients and prospects.

The low price you pay for hiring them may backfire in terms of lost clients and unrealized sales. And the whole idea of outsourcing your sales department is increasing your sales and your client base. Still not convinced that nationwide home based virtual sales persons are better? Well, let us tell you a secret: the biggest part of closing a sale by phone is bonding with the client. Most of the times the client doesn't need the product you're selling. They might know it, like it, use it, but they don't need it right then and there. A talented virtual sales person knows how to create a connection with the prospect, confirm and support their values, beliefs and needs and finally closes the sale for the simple reason that the client found value in the conversation and does not feel comfortable to refuse the offer.

Overseas virtual sales persons may not be able to create this bond, not because they are not talented, but simply because they can't share the same values and beliefs as the client. There is unity in diversity, but the cultural differences may prove disastrous in the sales field. A friendly approach for the virtual sales person may seem offensive or over colloquial to the prospect. While a local proverb, dropped at the right moment by the virtual sales person may be the final push the client needs to accept the sale. What's more, local virtual sales persons have a solid and uniform experience in this field working for other companies like yours. Their natural skills are accompanied by a good level of expertise in the field of working as outsourced employee, and specific knowledge of the national market. And all these aspects can be vital assets for the success of your business. So, you may not know their faces, you may think they're a bit more expensive than overseas virtual sales persons, but you may rely on the national work force for excellent performance in your outsourced sales department. In business, taking the cheapest offer is not always the smartest move.

There is a point when you should not spare the last dime but invest it wisely in a team of virtual sales persons you can trust to work for your success with professionalism and just a touch of local humor. That's something you won't find anywhere else but home.

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