I was frustrated, so I went to see my brother, who lives at about an hour drive away. I told him what I just had gone through, he wacked my on my head and gave me a number of a technical support provider- iYogi. He insisted me to call them as he said that they are really helpful. So just for the sake of my brother I called them up and got connected to this tech guy. To whom I completely explained what my problem was and what all I did to rectify it, he laughed on the whole procedure and asked for a remote session. Again I agreed to it and he did few thing which I didn't pay much heat as I wasn't expecting them to resolve my problem. After about 40 minutes of being on hold he asked me to run the application and wow it worked. Phew!!! That was surprisingly amazing. I was really thankful to them as well as my brother. Huh!! Was it that easy then why the others couldn't do it? This was my worst experience of tech support which luckily didn't last for long, as I found my hero iYogi. Thank you!!!