Web Host- ways to build strong hosting and technical support
Web Host- ways to build strong hosting and technical support
Creating a web host is not as easy as it is said. There are lots of thinking that should go in before you decide on making a web hosting server. Here are ways to build strong hosting and technical support. The things that are necessary are:
Giving time to the company: You need to be on call for 24 hours a day so that you can meet the expectations of the clients who want support for 24 hours. It will also help you handle all the technical issues and the sale requests that you receive constantly. Thus it will ensure prompt as well as strong technical support. Also you need to have the latest software installed in your hosting server with the latest security patches so that there is no downtime problem related to software in the websites hosted in your web host. For this you need to constant do the homework on the latest available software and then decide which one you should use for your client's website.
Good investment: It is necessary that you do some serious investment if you are planning to have your own web hosting company. This is because if you need to have good software installed in the server then you need to spend quite a bit. However, you can also choose a cheap way, that is taking a dedicated server on lease but then with a dedicated server, problems like server crashes and network outages might also happen. Also you need to get a data center when you have a server because you need to locate it in a proper place.
If you have your own server then you would also need good bandwidth provider and therefore for these you need to research and find out a good bandwidth provider also. Some options are Twtelecom.com, Level3.com, Verio.com and if you want a cheap one then go for the Cogentco.com. All these providers would allow you to have the bandwidth facility in the server in your data center.
Hire good employees: You need to hire such employees who will be able to handle all the technical problems as well as the sale requests and any other problems.