Web - Hosting: pre-sales questions

Web - Hosting: pre-sales questions

Web - Hosting: pre-sales questions

When you write a letter hosting provider, make sure that does not ask questions whose answers have been published on the website hosting company. Such carelessness can alert the company and cause fear that you will not read the instructions and turned into a nightmare for support.

To assure hoster your awareness, use phrases like: "I read on the site about ... is this really so far?". Most hosters valued customers, solving their own typical situations without recourse to the company's employees. Remember what you read below is not a question that you want to ask, but rather the answers to be found. Also, note how quickly you get a response to the letter.

Dear employees of [Company name], I am working on the issue of deployment site [navanie organization or site]. I develop [or have] site, which requires [write a short list of all the details. For example: the CGI and PHP, with lots of e-mail, include the URL if you have an existing website]

Please give:

Do you have discounts for non-profit and charitable organizations? Is there a discount for prepayment? What is the percentage ratio between the period of time and a discount? What payment options? For how many months in advance to pay? Is there a connection fee? Is there a trial period and money back guarantee? Are there any restrictions on bandwidth, number of visits to your site? Can I visit other sites operated by your company? I would love to look sites and talked to the owners of e-mail. How much time elapses from the moment of placing the order to gain access to the site? Can I use my own domain? And if so, the time necessary for [transfer or registration] domain and its activation? Will the name of my domain to work without adding to www. When registering a domain name will belong to me? I am free to post it somewhere else, if I accept such a decision in the future? Will I have my own IP-address? Are there any requirements that must be posted on my site, except my own materials? If yes, please describe them.

What type of support offered?

E-mail?

Phone?

What are the average response times? Support is provided around the clock? What operating system used on the server? What are the characteristics of equipment supporting the server? How many sites are now running on the server? What is the maximum number of sites on the server? I posted on your server adult sites? [Better to host your site on a server where there are no such sites, because their presence significantly slows down because of the huge outbound traffic]Can I create a mailing list? If so, are there any restrictions on the recipients and groups of recipients?

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