Web Video Conferencing Software - 3 Features You Need to Consider
The meteoric rise in the popularity of the Internet has brought with it a host of
technologies that leverage its infrastructure and protocols for their own purposes. One such technology is web conferencing.
Web conferencing software, which first gained significant popularity in the mid-1990s, allows individuals who are located in very different parts of town, the country or the world to communicate freely and in real-time with each other. Depending upon the particular system in question, the software can sport a variety of features, including the ability for attendees to communicate via voice, application sharing, desktop sharing, whiteboards, text chat, audio and video.
In terms of web video conferencing software, some conferencing solutions focus on multiple communication modalities (i.e., voice, video, text, desktop sharing, etc.) while others specialize exclusively in video and audio.
If you are looking into such a system for your organization, here are 3 features you need to consider:
1. Echo cancellation:
Systems that share voice and video across large distances via the Internet can run into one or more related problems having to do with sound feedback which comes across as distortion or noise to meeting participants. Problems can include, for example:
a. one of the attendees hearing their own words repeated back to them by the system
b. an echo, as if in an echo chamber
c. a howling or screeching sound
To reduce or avoid these problems, some of the better web video conferencing systems are equipped with echo cancellation features that use advanced processors to filter out such noise. The degree of sophistication of such a feature varies by system.
2. Multipoint videoconferencing:
In many cases, participants will want to hold a videoconference with more than just two parties. Rather, they will want to hold a multipoint videoconference. Some systems allow this, some do not, but it is a feature worth looking into.
3. Dedicated vs. desktop systems:
Another important consideration with video conferencing systems for use via the Internet is that of whether to buy a dedicated or a desktop system. The simple difference is that a dedicated system leverage its own, dedicated equipment which is purchased from the manufacturer. By contrast, a desktop system uses mainly existing hardware, such as a computer and its monitor. Each configuration type offers its own advantages and disadvantages having to do with cost, picture/voice quality, and convenience.
Be sure to consider these 3 features as you evaluate web video conferencing software solutions for your organization.
Web Video Conferencing Software - 3 Features You Need to Consider
By: Marie-Claire Smith
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