What Actually Is Logic Underlying The Hosted Pbx Systems

VOIP is the technology used for delivering conversations by means of IP protocol

. But the VOIP delivers the voice as packets across a network and the packets have to face congestion, delays, and interruptions.

Henceforth, the VOIP is fused with the IP telephony which depends on it and is used to make the communications effective, reliable and with improved quality of service (QoS). Moreover, as an outcome of this blend, VOIP is blessed with the user friendly features and productivity enhancing aspects of business communication that elect it as an assured enterprise-wide asset. It thus delivers the call control, security and features that differentiate an IP Telephony call with one that is just using VOIP.

Moreover, a PBX (Private Branch Exchange) is a small telephone switch that is owned by a company or an organization. In a PBX based business phone system, every telephone is wired to the PBX. With a PBX, the company only needs to lease as many lines from the telephone company as the maximum number of employees that will make external calls at one time. Otherwise, a company has to lease one telephone line for every employee with a telephone. The outbound calls are managed via a PBX trunk. A trunk is a service offered by an Internet Telephony Service Provider which permits the business calls outside an enterprise network by using the same connection as the Internet connection.

Therefore, a Hosted PBX system as a whole switches the calls between VOIP users on local lines while allowing all users to share a certain number of external phone lines. An IP PBX can also switch the calls between a VOIP user and a traditional telephone user, or between two traditional telephone users in the same way that a regular PBX does. This accounts for backward compliance.

One of the biggest favors that an IP PBX has bestowed is the fact that it employs converged data and voice networks. Due to it, the Internet access, as well as VOIP communications and traditional telephone communications are all workable using a single line to each user. This provides flexibility as far as the growing needs of an organization are concerned and can also reduce operational and maintenance costs in the long-run.

As far as the incoming calls are concerned, a virtual receptionist can be taken up which sits on network and has a capability to detect user inputs and call termination. Based on the user selection, the automatic call distribution add-on can forward the call to a specific person. These calls can also be directed to a person working from a distant location.

With VOIP PBX, the comfort of calling can further be achieved by asking for the other features of Hosted PBX Systems from a Hosted PBX provider. It is a flair of VOIP PBX which has got the ease and comfort in communications. It is the technology which the next generation will rely upon. It is bound to get better and the best one in days to come.

by: Adom Brown II

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