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What Is Iso

9001 and 14001 certification are certifications offered from the International Organization

for the Standardization 9000 standards and are awarded to businesses based on quality. ISO 9001 is an award that is recognised worldwide and is awarded based on the companys internal quality management that a company takes to ensure that a product or service is delivered to the highest possible standard and quality. Of the criteria used to determine the award customer is a large factor in determining if a company is given the award or not.

ISO stand for International Organization Standardization and is based in Geneva, Switzerland. They publish and regulate thousands of international standard that allow companies to better do business with each other throughout the world

The 27 page ISO 9001 standard is focused on defining minimum business practices for the production and delivery of a company's products and services through the implementation of a formal "quality management system", or QMS. An ISO QMS is made up of certain processes, documentation and other formal practices that control internal company operations to ensure customer requirements are consistently met.

In order to be ISO compliant a company must do the following


Develop a Quality Management System (QMS) manual.

Develop the procedures required by the ISO Standard.

Determine the additional processes and procedures that are needed by the organization to perform work and satisfy the requirements in the ISO Standard.

Operate in accordance with the organization's documented QMS.

Provide evidence that the organization is operating according to the QMS.

The achievement of an ISO 9001 certification is a milestone in demonstrating to your customers that you have implemented a reliable system of producing and delivering your products and services. The focus of this "system" is twofold: providing consistent products and services; and continual improvement in your processes leading to better results.

Achieving ISO certification is a milestone and an indication to customers that you have implemented a reliable method of producing and distributing products and services.

by: Dean Bower
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