What To Look For In An Oracle Management Provider
Oracle management companies help customers host
, manage, upgrade and maintain their ERP applications. The high-level goals of outsourcing include improving business processes while reducing IT costs.
Over the past several years, Oracle has increased its efforts to consolidate enterprise software solutions. The company has made numerous acquisitions that significantly changed the software landscape. Current solutions include applications such as eBusiness Suite, JD Edwards and Hyperion.
How Does Outsourcing Help Companies Leverage Oracle ERP Systems?
Oracle ERP applications can potentially make huge improvements in business operations. However, these environments are complex to manage. Often, a company lacks the internal resources to manage these ERP systems for maximum benefits. Even with adequate in-house resources, a company may find outsourcing as a better strategic choice.
Outsourcing an Oracle ERP application makes sense for the vast majority of companies. Specifically, outsourcing can help to manage market uncertainty. With major consolidation taking place in the software market, an outsourcing company is able to stay on top of these industry events. Your provider can help you make the right moves based on market changes.
Plus, a qualified
Oracle management provider can help protect your system investment. The right outsourcing partner will alleviate such concerns as support, updates and migration paths.
What Qualifications are Most Important for an Outsourcing Provider?
Finding the best ERP outsourcing provider can be a challenging project. However, the process can be simplified by fully analyzing your requirements and defining important selection criteria prior to beginning your search.
Important qualifications include:
Experience. The number one evaluation criterion is relevant experience. You obviously want an outsourcing provider with a verifiable track record. Ample ERP experience with specific Oracle management expertise provides a solid foundation for delivering a complete solution.
By thoroughly checking references, you can evaluate how well a particular outsourcing provider manages complex ERP environments. You can also determine success metrics such as cost and performance improvements.
A well-qualified outsourcing provider will offer end-to-end Oracle hosting, administration, technical and functional services. The company will have hard-to-find technical resources available in-house.
In addition, you want to select an outsourcing company with experience managing tens of thousands of users across the globe. And, companies with successful credentials will most likely have been recognized by industry analysts, organizations and/or publications.
Oracle Partnership. A long-term partnership and company certification, preferably Gold status, translate into verifiable application knowledge.
Third-Party Integration. Experience with external solution providers of compliance, document management, workflow management and archiving, allows an outsourcing provider to deliver a complete and customized solution.
Customized Solutions. It is not necessary to fit your business into your providers model. Instead, the provider should adapt solutions to your specific requirements. The best qualified outsourcing providers will take the time and effort necessary to understand your business and become a contributing partner to your success. And, as your company grows, you want your outsourcing solutions to keep pace.
Financial Performance. Its important that the Oracle management provider has staying power. Financially stable and profitable companies have a much better chance of surviving market volatility.
SSAE 16 Compliance. This standard requires stringent and comprehensive third-party examination. If an outsourcing company has achieved this level of compliance, you can be assured the companys internal controls have been verified by an objective, external accounting firm and are functioning as described.
Your Oracle application environment is critical to your business operations. Therefore, you need a proven outsourcing partner to provide the necessary technical and business expertise. Readily available, in-house Oracle management experts can help maximize your system performance and ultimately help your business succeed.
by: Chuck Vermillion
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