If you are thinking about recruiting the services of a good web agency to handle your online requirements, you are taking on a lot of responsibility. There are a number of things about the web agency that you need to know in advance to ensure you are going to get nothing but the best for the money you are investing. Not having enough knowledge about the agency can land in trouble much later and will cause you monetary loss as well. Let us take a quick look at some of the basics about the web agency that you should be aware of.
Is the agency capable of taking on your order?
You should first know about the capabilities of the web agency before you entrust your order to them. Ask them for references of previous work they have done in this field and see if you are satisfied with the results. You can also ask them for references of their previous clients so you can talk to them and find out about their experience. This will help you set right expectations about their job and capabilities, thus helping you make the right decision.
The timeline
Before you entrust the designing job completely, find out about the approximate timeline they will take to complete your job. Ensure they give specific dates and completion time so you know if it meets your needs. However, you should also be prepared for overheads and give them a little more time than they have mentioned if need be. Find out what the agency will offer in case they override the timeline by more than a week.
The mode of working
It is important to find out if your agency has in-house staff to take care of the designing needs or if they outsource the work to a third party. If you are not a person favoring outsourcing, then lookout for companies with an experienced in-house staff.
Terms of payment
This is a very important factor to decide on before commencing with the project. You should know clear details about the payment. Also, find out the mode of payment accepted by the web agency. Find out if you need to pay them a flat rate or on an hourly basis. While some agencies may ask for a part of the money upfront and the rest later, there are companies that charge money post project completion. Find out these details to ensure no financial misunderstanding occurs during the course of the project.