What You Should Know When Selecting A Trucking Company To Provide Freight Shuttle Service

Whether you are looking for a partner to provide local freight shuttle service or

regional freight shuttle service throughout one or more states, or an entire region like the Midwest or Central United States, there are a number of factors you should consider and information you should know in order to make an informed decision. Remember, the company you select will play a vital role in your business linking your supply chain.

When evaluating a trucking company for your trucking shuttle program, here are 14 crucial points to consider:

1) Does this company have the available assets to handle your dedicated runs and urgent requests? You don't want to find out later that your trucking partner doesn't have enough equipment to meet your needs.

2) Do they participate in a chassis pool like the Midwest Chassis Pool? This can give your trucking provider increased flexibility.

3) How quickly can they scale to adjust if your needs change? Agility is key. Your trucking provider needs to be able to meet your needs and your deadlines, even if they have to scale up and do so quickly.

4) How many pieces of equipment do they operate? How many 53-foot vans? How many flatbeds, etc.? Do they have the right mix of equipment for your needs?

5) Does this company provide on-going training for their drivers? On-going training is crucial in safety and compliance, as well as maintaining high standards for customer service.

6) Are the companys drivers uniformed, professional and courteous? This company and its drivers are a key component in your supply chain and interface with other members of your supply chain.

7) Is the company food-grade certified or Hazmat certified (if applicable to your shipments)?

8) Does the company use in-cab communications and GPS tracking in its fleet management? In-cab communications and GPS tracking allow for better fleet management and improved customer service, allowing the trucking company and its drivers to respond faster and more efficiently to emergencies and last minute changes.

9) Does the company offer real-time tracking and visibility? Can you get up to the minute load status updates any time day or night?

10) What are this companys IT capabilities? Can they get you the information you need, when you need it, in the format you need it in?

11) Do they provide drop and hook service?

12) Do they offer dedicated spotting services?

13) Can they keep empty trailers at your facilities ready for fast shuttling?

14) Can they provide additional empty trailers when you need extra short-term storage, such as when you are doing inventory balancing?

Your freight shuttle service provider is there to create a smooth, seamless bridge between dock doors in your supply chain. You want to make sure the trucking firm you partner with can handle the job, do the work efficiently to keep your costs low and be flexible and customer service focused to meet your needs and the needs of your customers. You want a trucking company thats flexible and agile that can provide the right balance of efficiency and low-cost pricing along with a high level customer service and professionalism.

by: Freddy Dubya

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