What to do when parcel delivery doesn't go to plan
What to do when parcel delivery doesn't go to plan
There are a range of parcel delivery services available on the internet and each one is well versed in sending a range of parcels to destinations all over the world. Occasionally though, and it is bound to happen given the nature of the parcel delivery industry, parcels may go awry or get damaged in transit and this can lead customers slightly perplexed as they are unsure about how they can go about making a claim. Furthermore, when customers use the leading parcel delivery services (who in turn use the leading couriers such as UPS and FedEx) they are unsure whose fault it is but the parcel delivery service should be able to advise you on how to start your claim.
The leading services will have a dedicated page that will give their customers tips on how to make your claim and what you need in order to make a claim. It is very important that you read these tips carefully as they are very important to follow when making a claim as not doing so will more than likely end up in you not being able to make the claim. The first thing to do is to check the item upon receipt and not to sign for it until you have opened the package. If it is damaged when you open it, make sure you sign for it as damaged. If you sign for it undamaged then you will not be able to make a claim.
Once you have seen that the item is damaged and made a not upon delivery you need to make sure that you process your claim immediately. Some services will say that your claim has to be within a certain number of days after pickup of the parcel so you need to look when that is. This is one of the most common things customers fail to do as they sometimes think it is X number of days from the day they received the item. There is no harm in preparing for the worst so once you have your deal booked, have a look at the rules on making a claim so that you are prepared if it does happen. These problems are sporadic and more often than not, your parcel will arrive in the same condition as it was sent when you use the leading parcel delivery services.
With so many deals on express mail delivery you need to find the best deals from the leading international courier delivery services available online.