When is it Time to Consider an Answering Service?

When is it Time to Consider an Answering Service

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Many Chicago business owners have heard about using a Chicago answering service when it comes to ensuring that their calls are never missed. But the real question, for some, is the time frame involved. In other words, at what point during the growth or expansion of their business should they consider implementing an answering service to assist with their calls? The problem here, is that waiting to answer this question may actually lead to lost business revenue and the slowing down of business growth. Why? Well, let's take a look at how a business can expand and how one can help their business grow through the addition of more customers.

In a brand new startup business, phone calls for orders or information may be few and far between. But what about after-hour calls? If you have someone that can answer your calls on a 24/7 basis and those calls are so few that every call is answered, then you have no worries. But let's say that scenario changes and you begin to get more calls. The moment you find yourself in a position to start missing calls or if you're thinking about expanding your staff to catch after-hour calls, then it's time to consider the services of a Chicago answering service.

The reason for this is very simple. In order to have a business that will grow at the maximum rate possible, you will need to be able to gather up every bit of business possible. It's a question of numbers. But, more to the point, that one missed call could represent a very large opportunity that your organization let slip through the cracks. What growing business can afford this? A Chicago answering service will make sure that your growing business avoids this common pitfall.

But is there more to a Chicago answering service that catching potential missed calls? Yes, there most certainly is! A professional answering service can assist with appointment scheduling, appointment reminders, follow up sales calls, technical support and product/service order taking. As a matter of fact, a good professional answering service can act as a virtual extension to your business. To your customers, this will make your organization appear much larger than it actually is. This is especially true when you're providing 24/7 live phone support. Additionally, all of this can be achieved for less cost than you may imagine. This is what makes using this type of business advantage so popular, today.

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