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Why Absence Management Is Important

Sickness and absence management is essential for a business

, because sick days cost the UK economy as much as 17bn every year. If the staff isnt in a business, it can't run effectively. However, what's more damaging in the long-term is the effect on morale if the same people are consistently off sick.

As a result, any absences need to be closely monitored to ensure the same people aren't consistently taking time off, and reward those who persistently come in.

In 2009 employees in Britain took 180 million sick days. It sounds like a lot, but it's actually the lowest figure recorded since 1987. However, it averages out to be 6.4 sick days for every employee, and that is certainly more than most businesses would be content with.

Research suggested that as many as 27 million sick days every year aren't genuine, and cost the economy 2.5bn a year.


Large businesses need to focus on their absence management more than smaller firms, because absence is greater in the bigger companies. Absence management software can track absence closely, and provide notes on a person's absence to help take it into account when appraising performance.

Often the people who take a lot of time off are talked about, and receive a lot of attention. One way of negating this, and flipping the focus from negativity to positivity, is to praise those who come to work more than their peers. This isn't done by many organisations, but rewarding people for such achievements can boost morale. However, a company must ensure they don't pressure or encourage people to come in when they are unwell, because if they infect others at work with their illness, the company stands to lose significantly more than they would if that member of staff had stayed at home.

A high quality absence management system will be able to track attendance and absence accurately and efficiently and will be a real asset to any business struggling with staff taking sick days.

by: Hannah McLaverty-Williamson
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