Why Telemarketing Will Never Let You Down
No one can ever deny or fight the fact that telemarketing is very effective
. Proof of its effectiveness can be seen in the fact that since its inception other forms of marketing have emerged but telemarketing has still managed to maintain its hold.
Its true that telemarketing has run into water and received its fair share of criticism.However, if telemarketing is done right that no one can take away from its potential as well as effectiveness. Perhaps the greatest strength of telemarketing lies in the fact that it is, makes use of person to person interaction even though it is over the telephone.
The fact that it is the art of selling a product or service over the telephone means that there is potential to reach out to a wider section of potential customers. Geographical boundaries and distances cease to exist when it is easy to strike up a rapport with prospects and get them to invest.
A business maybe located in one corner of the world but may enjoy the support of a faithful base of customers at the other end. In order to enhance the effectiveness of these campaigns most businessmen take the time tested and profitable route-they outsource.
Call centers India are a hot destination for outsourcing because they have time and over again proven their worth to the hiring businessmen. They handle campaigns that are between business to business (b2b) as well as business to consumer (b2c). Such marketing and sales campaigns require skill, tact and experience which agents at call centers India most definitely have. At call centers India the agents also handle lead generation and appointment setting services that supplement the entire sales process.
Perhaps that is why they are always able to determine who will be fitting prospects for a business as opposed to chasing the public at large.
This form of marketing enjoys many advantages one of which includes the fact that two way communication enables prospects to instantly raise their objections and for marketing agents to immediately clear them as well.
No other form of communication allows such a personal bond to take place between the customers and the business. All that is required is that the agents have the correct persuasive and manipulative skills to convince the customers about the superiority of their products/services over those of rivals.
If done right telemarketing has the ability to give businessmen much higher sales than any other form of marketing because profits can be made when customers themselves initiate contact with the business. This is known as inbound telemarketing and it happens when customers call up for information about products/services and after they are given satisfactory answers an interest in newer products/services is ignited in their minds.
If these customers do show an interest in what is offered then a sales agent/executive takes over and he begins with his sales pitch.Thus, it includes the efforts of a customer service agent as well as a marketing agent.
In order to ensure that these campaigns keep bringing in profits the latest marketing techniques are always researched and applied.
by: Mark Thomas
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