Why you need to change your Broker!
When Suresh wanted a health insurance policy, his friend suggested buying it from a friend of a friend. Since he did not know anything about health insurance at that time and he thought buying it from a known source would be advisable and so he bought a policy for him and his family.
Years later one evening Suresh returned home to find his father admitted in a hospital for chest pain and the doctor asking for a deposit of Rs. 2 lakh for Angioplasty. Suresh somehow overcame the shock and called his broker, only to find the broker's phone switched off.Suresh decided to pay the bill amount and then get it reimbursed later. The broker was not of much help even later, when the Suresh wanted to claim the amount.
Frustrated by the experience and the inefficiency of the broker, Suresh now wants to change his broker. There are many others like Suresh who buy health insurance without a thorough check of the broker's credentials and then after a bad experience want to change broker/agent.
Why should you change your Broker?
No accessibility: When you never seem to get access to your agent or your Broker. His contact numbers are non functional or he is not entertaining your calls.
No health insurance knowledge: When you ask him simple questions regarding the policy, the broker/ agent is unable to giveyou adequate information.
Ineffective: When your Broker is unable to help you at the time when you need him most like when Suresh needed him most. There will be some who do not have those skills that are required to provide the service that customers need.
No maintenance of records: When you find that your broker has no computer records of your transactions and renewals or if he does not remind you of your renewals.
Set
Reminder Online for Health Policy Renewal.
How to change your Broker/Agent:
You can change your Agent or the Broker at the time of the renewal. To know the date of the renewal, check your policy document.
Write a letter naming the new agent/ broker and authorizing him/her to carry all transactions regarding your health insurance.
For Private Companies: This letter along with the renewal notice and the cheque are all you need when you have bought a health insurance policy from a Private company (Apollo DKV, Bajaj, Star health etc).
In case you don't have the renewal notice, then you can provide a copy of last year's policy to the Insurance Company.
For Public Sector Companies: ForPublic Sector health insurance companies (Oriental, United India, National and New India) you must have the renewal notice along with the mandate to change your broker.
In case you don't have the renewal notice, then you will have to apply to get a no claim confirmation from the TPA or Third Party Administrator and you may even need to refill the proposal form and submit your photographs along with the last year's policy if the branch of the company is also to be changed
Change your Health Insurance Policy Agent/Broker.
How to select a Good Broker or Agent?
If the selection of a Good Broker is done with care there will be no need to change the broker in the first place. These are the criteria which you must look at when you decide to buy a health insurance policy from the person. To know more about
Why you need to change your Broker!Compare & Buy Best Health Insurance Policy Why you need to change your Broker!
By: Niyatijs
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