Win Your Customers With Our Email, Chat & Phone Support

Your business is growing and the most important factor that is inducing this growth is your relationship with your customers

. To maintain this relationship and to have a regular interaction with your customers, you outsource your customer support needs to call centers. India is huge market place for call center services with several call centers offering cost effective and high quality customer support.

But in this hoard of inbound call centers, you will find 24X7 live support to be a call center service with a difference. The difference may not be much if you consider just the infrastructure of the services that we offer. What makes 24X7 live support different is attitude of our team.

We constantly train, audit and guide our team to focus on the factor that most important to you, BUILDING RELATIONSHIPS. Be it email, chat or phone support, the way we interact with your customers, is with all the care and warmth, that you would do yourself. We treat them as the most valuable assets of your business and thus assist them through their problems with patience. We ensure that whenever a customer calls us for assistance, we completely understand what he/she wants, guide him/her step by step through whatever his problem may be and close the interaction only after the customer is satisfied. For this very reason, we have a unique customer code for every customer who gets in touch with us and customer profiling for making repeat-queries more efficient.

In all, we are focused on building relationships with your clients for you. This is greatly helpful in building your brand image and thus we supervise our team minutely to avoid any errors. With clients from US, UK, France, New Zealand and India, we know what international standards for call center service are and thus we ensure that our standards are at par with those. Our state of the art infrastructure for email, chat and phone support is fully equipped to offer end to end solutions for web domain and call center outsourcing services. We have 24/7 uninterrupted power supply and backup, VOIP connectivity, network security, data security, virus protection and finally disaster management. This means that we have a fully reliable and secure system and just in case the worst happens, we are prepared for it.

Our team is composed of well trained and qualified professionals. Our technical team has professionals with qualifications like Microsoft Certified Service Engineers and Red Hat Certified Engineers. For all general queries and customer support, we have trained professional who are capable of delivering error free voice, chat and email support 24X7.

So, whenever you are looking for any of the following services, you can rely on us for delivering the best:

-Inbound Customer Service

-Order taking

-Complaint Handling

-Claim management

-Tracking and Follow up

-General Assistance

And the best part is that all services mentioned above are delivered with the same class and expertise that you want them to be delivered with. Be it 24X7 Live Phone Support, 24X7 Live Chat Support or 24X7 Live Email Support, you can rely on us to deliver the best.

by: Article Syndication

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