Word Document Corruption Due To Damaged Normal.dot File

In Microsoft Word, Normal.dot is the global or default template

, which is used to create blank documents. This file is always in use when Microsoft Word is open, even if you're using another template. When this file gets damaged, your Microsoft Word document can not be opened and possibly gets corrupt. In such situations, you encounter a number of error messages and the data become inaccessible. This behavior causes serious data loss issues and require Word Recovery to be resolved.

When the global template or Normal.dot file is corrupt, you might encounter any of the below error message while opening the Word document caused by out-of-process automation client:

HRESULT: 0x8001010A

VB Error: -2147417846 "The message filter indicated that the application is busy"

HRESULT: 0x800A175D VB Error: 5981 "Cannot open macro storage"

HRESULT: 0x800A142D VB Error: 5165 "Word cannot open the existing [square]"

In such cases, to access data from damaged Word document, you need to resolve this problem by performing Word Repair.

Solution

This problem is caused by corruption to the global template (Normal.dot) of Microsoft Word. When you encounter any of the above errors, temporarily rename the template to check whether the problem is caused by it.

Renaming Normal.dot file resets several options to their default settings, such as macros, custom styles, AutoText entries and custom toolbars. You are strongly recommended to rename the template rather than removing it, so that you could restore the settings if template is not damaged.

Certain installations of Microsoft Word might yield multiple legitimate global template file. These cases include more than one versions of MS Word running on same computer or multiple user profiles on same computer. In such cases, you need to pay special attention so that you rename correct copy of Normal.dot file.

After applying above solution, if Word works properly, you have sorted out the issue. But if it does not open document, the document itself might corrupt. In these circumstances, you need to repair and restore the damaged document using Word Recovery applications.

These are advanced third party tools, particularly designed to handle all of your Word document corruption issues and recover word file objects. The word repair software come equipped with interactive and simple graphical user interface to provide you with ease of use. With non-destructive conduct, these tools are quite safe to use.

Stellar Phoenix Word Recovery is an efficient solution for all your Word document corruption problems. It supports recovery from Microsoft Word 2007, 2003, 2002 and 2000. The software is compatible with Microsoft Windows Vista, 2003, XP, 2000 and NT.

by: Sam Joseph

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