Workplace Communication – 8 Categories of Important Skills

Some communication skills are more important than others

. The key is to know which communication skills you need. To determine what you need, use this 3-Step process. First, start with these eight categories. Second, investigate the specific communication skills that fall within each category. Third, use these specific communication skills to improve how you communicate or to help others communicate better.

Workplace Communication 8 Categories of Important Skills

By: Barbara Brown, PhD

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