Should You Use a Live Answering Service? Today's customers expect more out of the companies and organizations that they rely on. In a digital world, where so much is instantly and constantly accessible, people have come to expect and demand that sort of response out of the businesses they work with. If your competitors can provide that constant line of communication and you can't, you'll likely see a reduction in the number of...more
The Costumer Service Satisfaction A healthy business knows how to effectively cater to their customers in the general interest of business financial stability that is constantly intertwined with above average customer satisfaction.A good customer service satisfaction goal starts with the knowledge of the customers' needs, how these needs are satisfied and how both the giving and receiving end benefit from this knowledge. Customer...more
Possible Items That May Be Prohibited By Courier Services If you need to get something sent using one of the many courier services that are available these days, you need to check the item can actually be sent. It is important to note that there will likely be a wide range of items that a lot of courier companies will refuse to send through their delivery system. You may find that different companies will have different items on their prohibited list so it is always wise to ask them before sending anything that could be on their list. Any of the following items being sent could possibly result in prosecution, heavy fines and/or imprisonment.Animal skins / Furs / Any Animal Parts / Ivory and ivory products.Banderols / Tax Stickers.Box with Hazardous label - Items sent with a Hazardous label attached will be classed as such. Do not re-use old hazardous boxes.Dangerous goods - eg Explosives / Fireworks / Radioactive Materials / Deactivated or Replica Weapons and Munitions / Firearms / Swords / Knives / Weapons.Engines / Generators / Gearboxes or any part containing or having contained oil/petrol unless flushed through.Fire Extinguishers / Life Jackets.Food items (USA &...more
Deciding If Remote Customer Service Is Right For You In these modern, always connected times, customers and clients are more and more demanding. They expect to always be able to reach your business, whether it's peak hours or whether it's the middle of the night— no matter how large or small your business may be. And what's worse,...more
Pitfalls When Selecting A Telemessaging Service When you are looking for a telemessaging service there are certain things that you should keep in mind in order to ensure that you get the service that you need.RedundancySince your telemessaging service will be offsite, the only way you can ensure that they are performing up to your...more
What To Look For In A Virtual Receptionist Service When you are trying to choose a virtual receptionist, there are some features that you should keep in mind.Response And Holding TimeDepending on the capacity of the facility and the call volume they receive, a virtual receptionist service can have varying amounts of hold time. It's ideal to minimize holding to less than 30 seconds, but a wait time of one minute is not unacceptable. If you choose a service that has longer holding time, be sure that you are able to set some type of customized recorded greeting, or there is a procedure in place for operators to greet callers, notify them that their call will be answered shortly, and put them on hold after that; it is essential that callers be reassured that they have dialed the correct number and their call will be received as soon as possible.Troubleshooting, Appointment Setting, And Customer Service OptionsDepending on the nature of your business you may need any or all of these services; being aware of what is available is the first step to ensuring that you get the best out of your virtual receptionist service. Engaging a service that offers these options is an easy...more
Choosing The Best Service Contract For Your Photocopier All photocopiers need regular maintenance which can be expensive when covered for on a time and materials basis. Once you take out a maintenance contract, part of the service is...more
Individual HostGator Evaluation Based On My Knowledge With This Web Hosting Service I've been a long-time Bluehost net hosting service customer, and still am. Nonetheless, I wanted to open a hosting account with a different net host to...more
Voucherseeker.co.uk – Around The Clock Service Voucherseeker provides various discount coupons for various products Internet has influence over business by providing them a global environment. Internet has made shopping online.At...more
Live Chat Support is the Best Way to Get in Touch with your Customers What is live chat support and how can it benefit customers? Live chat support is the easiest way to communicate with customers and to keep updated on their overall...more
Services Involved In Web Development The success of a company not only depends on the services it provides but also on the marketing strategies applied. Web development is a new marketing strategy for companies and businesses....more
Web Based Application Development and CMS Services, Orange County, Irvine - Website design firms in Irvine and Orange County offer much more than just the layout for the website that a company may require. For better website ranking in...more