Services Rendered Through Laser Scanning The purpose of laser scanning device is typically to create a point cloud of geometrical samples on the surface of the object being reproduced. These points can then be used to reconstruct the shape of the object digitally.Laser scanning equipment is very similar to a camera. Both have a cone-like field of view and can only collect data from the unhindered surfaces. The only difference between the...more
Considering Measurement Services Modern technology is the manifestation of the advancements in the different fields of science. As the breakthroughs in engineering and construction are pushing science into its limits, up-to-date tools and equipment are very important in order to make these breakthroughs take place. People cannot rely solely on manpower anymore. The accuracy, quality and safety of the machineries used must also be taken on...more
With the lifestyles that we are leading today we are always on the go. For the average middle class the soaring prices of the city has them relocating to the suburbs and the towns. And for study and job endeavors individuals are constantly popping and jumping across the states and the metropolis. And so a good and reliable name in the Moving and Packing industry is like essential information to have. The services of any of the top moving companies will ensure the safety and seamless journey of your dear belongings and cargo wherever and whenever you wish. Here are some ways to find some of the top moving companies in the neighborhood.Asking around among your friends, families and office circle can definitely help you stumble upon some great home movers and packers.These will give you something to start with and build your research. These leads are important because they have already found favor among your circle probably for affordability, ease of service and other reasons. Print ads and the yellow pages will give your convenient and good sources for all your moving and packing needs.The web is king. And almost each and every source can be validated online. One can even check...more
Empower Frontline Staff To Improve Customer Satisfaction A young man working for a Big Boss made an expensive mistake his first week on the job. At the end of the week the young man cleaned out his desk and packed up his things to leave.The big boss asked, "And just what do you think you are doing now?" "I'm leaving," said the young man. "I...more
Co-Pay is a Win-Win-Win To Improve Customer Service Quality My first book, UP Your Service!, hit #1 on the national bestseller list within three weeks of release.Thousands of copies have been purchased by individuals and companies around the world hoping to improve customer service quality. Where are all these books going!?An increasing...more
1,500 Puzzle Pieces...Minus One! A Good Customer Service Training Program In Action Robinson's Department Store demonstrates just how effective a good customer service training program can be for increasing loyalty.Vincent bought a 1,500-piece jigsaw puzzle from Robinson's Department Store for his wife. He writes:"After spending two months on the puzzle, she was upset to find a last piece missing. We searched the house but the piece eluded us. At our wits' end, we went to Robinson's for help."To our great surprise, the staff, without asking another question, simply opened a new box of the same puzzle and assisted us in searching for our missing piece. Today, we are loyal shoppers at Robinson's - need I say more?"This is an excellent example of a good customer service training program and overall service mentality in action. Imagine the scene as Vincent, his wife and the sales staff poured through 1,500 pieces to find the missing piece. Imagine the feeling of intent collaboration as they sorted through the pieces by color and shape. Imagine the shared excitement when they finally "found" the missing piece.Imagine how many shoppers noticed this effort and gained a positive...more
Improve Customer Loyalty And Remember Service is a Two-Way Street Hi Ron,I was having trouble with a set of tires I purchased for my automobile. The ride was rough and unacceptable. The store was willing to exchange the tires or give me a...more
Sales and Service: 7 Steps for Positive Customer Interaction During every customer interaction, whether it's three minutes or an hour, you leave something behind…a person who is either better or worse off than before their contact with you....more
Simple, Small Measures Mean A Lot In Customer Service Leadership Consumer banks work hard to serve and please their clients. Trouble is, all banks compete on the same "big things": new products, better interest rates, more branch and ATM...more
Saying 'Sorry' Isn't Always Enough To Improve Customer Service Quality I lost my mobile telephone. The telephone company told me to file a police report and then come down to their office to buy a new phone.When I arrived, the...more
Choosing the Right Type of Service That Suits You Thanks to modern technology, flights are now available in reasonable prices. They can now be afforded by the majority, unlike before when you have to hire a travel agent first before you know...more
TARGET Announces an EXTRA 5% Savings to Customers! Target Stores are my favorite place to shop...honestly! I have always felt that it is ridiculous to go to a fancy-schmancy, over-priced store to spend my hard earned money. I can get...more