Daily we are recipients or presenters of customer service skills. It does not matter whether you are at work or play; we all utilize and experience these skills. A CEO of a large company utilizes customer service skills frequently when working with his clients and his management team. A lady shopping for a dress is a recipient of this skill set. If effectively applied, the CEO will retain and please his client, and build camaraderie...more
Buying a property without having any pre-purchase building inspections done is just asking for trouble. No matter how sharp your eyes are there is no way you can see the things that professionals from building inspection services are trained to see. Or you may see evidence of some problem and not recognise it for what it is.Termites hide their activities from the light of day and even if you saw a little misting of sawdust somewhere...more
The value of simulation for ensuring the smooth implementation of IT projects is clear. With that said, a Web Services Simulator is an indispensible tool that can be put to a variety of uses during all the phases of SOA implementation. I want to illustrate the several uses of such a simulator while describing a valid use case. There were two separate teams responsible for implementing the Front End Portal Layer and the web services layer for exposing the backend Legacy Interfaces. The Portal team had all the wireframes ready for implementation—say by July. However, the wireframes and screen transitions could not be tested without the actual web services that supported each screen. The team that was responsible for implementing the web services could deliver the first service by October at the earliest. Hence the resulting time lag of nearly 3 months where the Portal team would not be able to proceed with their work.Solution Options:It was decided to use a web services simulator to simulate the exact functions of a web services backend. A couple of commercial products were evaluated, but they would not fit the bill due to the...more
SUPERFAX Brief:Knowlarity Communications Pvt. Ltd., hosted telephony solutions company has announced the launch and availability of what it termed as a revolutionary product, the SuperFax. The company is looking to position SuperFax as a replacement for fax machines. As per a company release, SuperFax allows users to receive faxes in...more
Almost all the roofing services in London offer a very high quality of service. This is largely because roof repair in London is a highly competitive area and one needs to provide the best services to the customers in order to survive. There are several service providers operating in and around London today, and most, as you would...more
There has been lot of changes in the telecommunications center in last few years. It has benefited all age group of people and has helped many people operate home oriented jobs as well. Many housewives, elderly people who are talented and some Internet savvy people are benefited by this opportunity. Most of these people are opting for virtual customer service agent career. In fact among all online job opportunities, virtual customer service is in great demand these days. One has to deal with out bound and in bound customers and his or her success is measured by the refusals and appraisals they get for their sermons.Today, many companies outsource their customer service and here virtual customer service is found useful. The basic role of a virtual customer agent is to provide information regarding the company, its products and services to the customers. Customers can either call them or send emails. The virtual support services also ask their employees to stay connected with gtalk, skype, yahoo messenger and other chat rooms. These are fastest mode of communications and this is very important, as instant response is needed because the online customers are not ready to...more
With so many technological and interactive advances made in recent years, it's surprising that the humble conference call service has become even more popular than ever. Why is conference calling so popular? Why are more companies using...more
Are you into the business of export and import of goods and materials? If yes, then to carry your goods in a safe and cautious manner must be your prime concern. It's a very general problem that we all face while shifting our commercial...more
Financial well-being is very important for all of us. Therefore, if you are facing a financial crisis and need to go to debt consolidation credit counseling agency to get yourself back on track then you must ensure that you opt for a...more
The retail industry is highly competitive, which means the levels of service you provide will be essential in getting customers to return. Here are five ways to make sure you stay ahead of your competitors.1. If you have an actual...more
HTC Legend contract is one of the best and trustworthy brands. This attractive and latest multimedia mobile phone provides the consumers the feel of having a wonderful and stylish handset. Similarly there is available HTC Legend that is...more
If link building is what you are looking for, then your website will definitely secure a sound position somewhere down the line. After every website needs links, doesn't it? The question is, what do link building services do that people...more