list of visionaries, sense makers, disruptors, game changers and contrarians
list of visionaries, sense makers, disruptors
, game changers and contrarians
it's clear that business as usual will not be so usual anymore. Yet fundamental concerns remain, both for cheap coach handbags business leaders, who face the challenge of innovating in a hyper-transparent and always-on environment, and for consumers, who are increasingly searching for non-economic values amidst the shattered trust in business and the information overload. Smart companies recognize the historic opportunity to transform the way they do business and provide customers with more value-rich, sustainable, and meaningful products, services, and business models. From "un-entitlement" to "disruptive realism" to "for-profit activism" here are some of the new paradigms that shape meaning-driven brands.
EMPATHY: GE
GE, which is widely known for its rigorous, metrics-based performance management, is changing course and shifting attention to social intelligence, empathy, and listening skills. The company is putting 1,000 managers through their paces to learn how to react to sometimes imperceptible signs of change. While this is not entirely new at GE or any other company, GE is striking a refreshing tone, admitting that: "We don't have all the answers." In A Whole New Mind Moving from the Information Age to the Conceptual Age, Dan Pink wrote several years ago that "Creators and empathizers, pattern recognizers and meaning makers are holding the keys to the new empire," and GE, humbled by the recession, is catching up with that insight. It emphasizes context over text, the Big Picture over details, listening over brand control and messaging discipline.
UN-ENTITLEMENT: Alibaba
Ma Yun, the president of Alibaba, the world's largest online B2B marketplace, requested that the 18 co-founders resign from current positions in the company and re-apply for jobs a radical measure to reshape the company's culture and administration in order to face new challenges in e-commerce after one decade of fast growth.
UN-MARKETING: Costco
The employees of large US retailer Costco are known to be incredibly loyal, which can be attributed to a host of exceptional programs and benefits to motivate them. It doesn't hurt that Costco pays, on average, $17 an hour, which is 42 percent higher than the average hourly pay of its fiercest rival, Sam's Club. And Costco's health plan makes those at many other cheap gucci handbags retailers look Scroogeish. Costco's CEO, James Sinegal, firmly believes that keeping employees satisfied and committed will result in profitability for the organization in the long run. With such a loyal employee base, Costco can maintain the luxury of relying only on word-of-mouth, not having a PR department, and striving to connect with its customers solely through the in-store experience.
RADICAL TRANSPARENCY: Dachis Group
On the Social Web, companies may soon need to share everything about their business, including complaints, profit margins on particular products, and even corporate strategies. In the spirit of Radical Transparency, companies could even make their live email correspondence public. An open and interactive email feed may propel knowledge sharing and collaboration, but also an ongoing conversation that customers, partners, and global media can join. A first step in this direction is the list of outbound emails ("ABC just sent an email to XYZ") that the Dachis Group, a global social cheap louis vuitton handbags business consultancy, publishes on its web site. It draws the visitor into a stream of real-time events and provides a snapshot of the company's social graph. This openness, not to mention the implied social references (in a sense, the email recipients vouch with their name), builds trust.
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list of visionaries, sense makers, disruptors, game changers and contrarians Anaheim