map] Broadband Network Operation Status And Development Trend Analysis
Overview of broadband access business development
Recent years, the rapid development of broadband access market, Ministry of Information Industry statistics show that until the end of 2006, China's broadband users have more than 50 million lines, and in the next few years will maintain an annual growth rate of tens of millions of high-speed line, 2010 the number of broadband subscribers in China are expected to exceed the 100 million lines. The face of the current network and the further development of the next few years will be tens of millions of broadband users, business users how to effectively protect normal tap the potential users, and then develop the characteristics for different user broadband services, operators will be the key consideration subject.
Broadband access network for the current status of operation and maintenance, throughout the recent ZTE related personnel carriers to do a thorough investigation in order to be able to learn to find more effective means and mode of operation and maintenance. At the same time, combined with ZTE for the broadband access network and operation and maintenance techniques to understand, this article further on the broadband access network operation and maintenance of the development trend of discussion and analysis for the broadband operation and maintenance to provide a reference for new ideas.
Broadband Access Network Operation Situation Analysis
With the development of broadband market, operators are increasing pressure on operation and maintenance, manpower shortages, cost increases are seriously troubled carrier operation and maintenance managers. Broadband access broadband services as telecommunications network in the ultimate load, the quantity, covering a wide operation and maintenance of telecommunications pressure on one of the most important part. The reasons for this situation, mainly in the following areas:
PC operation and maintenance consume a lot of power failure
PC as the main carrier of broadband applications, broadband failure was caused by the broadband access accounts for the failure of large proportion. Survey data show that of all broadband failure, 2 / 3 of broadband failure occurred in the user home, most of which is a result of PC and MODEM configuration. For the majority of PC-related failures, is possible by software tools or remote guidance to solve, and only a small amount of MODEM hardware-related failure only to be sent home services. However, the current operators lack the necessary tools for the far Chengyun Wei, had to use home services solutions to the problem, but this is a big drain on the power operation and maintenance operators, increased operation and maintenance cost and user satisfaction in playing discount.
Broadband operation and maintenance process of the main problems
Launch with broadband service, operation and maintenance of human resources problems have gradually emerged
Broadband business development, manpower planning operators have put forward higher requirements.
First, to ease the opening of broadband services to maintain the pressure, operators had to increase its human resources.
Secondly, the broadband business increased on-site maintenance for operation and maintenance work has brought great pressure. In addition to the reasons for staff shortages caused by the scene increased maintenance requirements, there are user expectations on troubleshooting time. While users tend to maintenance personnel in their spare time to visit, this time led to the relative concentration of home demand; the other hand, the user may want to solve real-time fault, and this rapid response operators put forward higher requirements.
Third, new business development, operation and maintenance requirements of the operation and maintenance personnel with higher skills. In particular emerging business-related family of broadband maintenance personnel, it is hoping to maintain the individual skills training, maintenance measures are effectively improve the update. This shows for the new broadband services, maintenance personnel have been difficult to cope with the existing stock of knowledge, must upgrade their skills and to use the appropriate operation and maintenance tools.
Therefore, operators, in order to enhance broadband service quality, and just simply increase the line maintenance manpower can not meet new business needs, must be effective far Chengyun Wei tools, operation and maintenance mode to achieve support from the human type support the transformation to knowledge-based, can solve the business development of broadband shortage of manpower caused the problem.
map] Broadband Network Operation Status And Development Trend Analysis
By: betty
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