Email has become a critical system for any modern business to function, you simply have to stay connected with all the members of your business for things to work smoothly.While there are many software packages available that have been developed to suit the needs of business email, none have become more widespread than Microsoft Exchange.However, many businesses, especially smaller ones and new-starts find the prospect of running their own mail...more
There are many reasons to consider starting to use a managed email service, either to expand on what you already have, or to replace an aging system.Cost savingIn today's financial climate saving money is top of just about everyone's list of priorities, and outsourcing for some of your needs can save a lot of money.Email is a prime candidate and the perfect example. You could, in fact, pay to deploy your own server, and employ someone to...more
With information systems management becoming a larger percentage of a company's total operating costs, businesses are mandating cost containment and predictability. IT outsourcing provides an excellent return on your investment. Outsourcing allows businesses to boost the performance of existing IT systems. As a result, companies benefit from high systems availability and end-user support at levels that exceed in-house capabilities. It's almost impossible to get the level of expertise, staff redundancy and 24/7 support that IT outsourcing provides from an in-house IT staff.What should you look for in an outsourcing partner? Here are just a few solutions to keep in mind if you're thinking about IT outsourcing.IT Outsourcing: 24/7 Support Center The support center should provide 24/7 user support, problem tracking and issue resolution for all Level 1 and Level 2 issues. Services may include:Call-logging, triage and call-management servicesEstablishing customer-specific call typesEstablishing customer-defined escalation proceduresMonitoring and troubleshooting scheduled batch and jobsProviding detailed, monthly call reports and analysisCreating and modifying user IDsStopping runaway or...more
Mr. James Lawson gets in his office and checks his email for a status update from his bookkeeper Sheela. An email from Sheela has an attached statement generated using QuickBooks which includes invoices waiting for Mr. Lawsons approval and hours to be billed to his clients for services. Mr. Lawson contacts Sheela over instant messenger and tells...more
Implementing Knowledge Process Outsourcing services for your businesses can provide you with a host of benefits. But its specific advantages can vary as per the needs and aspirations of the business. For example, if a company's decision making process is knowledge-driven, KPO services can help gain a competitive edge in the market by enhancing the...more
Starting a businesses and expanding it is the market is a very huge and exhausting task, and if you are not careful you may never achieve your prime goals and objectives. In due course of time, as you do more business, you have to handle more administrative tasks and therefore, lesser time to focus on your prime revenue-generating processes.Thus, an obvious solution is to increase the manpower. Just think about having a personal assistant who can always help you with your work and be there whenever you need any assistance. This is where virtual assistants come into play! They are professional experts who provide practical solutions for your business and deliver their services through the internet.Why hire a Virtual Assistant?Virtual assistants are professionals either working independently or for an outsourcing service providing firm who act as temporary employees for your company. They charge you only for the number of hours they work for you or as per the tasks completed.Virtual assistants provide you with a great deal of benefits and have an advantage over paid employees. By hiring virtual assistants, you can get all the benefits of offshore outsourcing and free yourself from...more
All people venturing into any type of business would like to have the best results. As part of this objective, they create plans and strategies to implement. In fact, First time entrepreneurs normally have the perfect idea about their business. They...more
How to get outsourcing projects? How to win outsourcing projects? Outsourcing service provider are very much concern to win outsourcing projects. Its very important to know the trick to win outsourcing projects. Service provider looking for the...more
IT Support Services includes sub contracting a product or a service of a company to another third party company to yield the benefits of low cost and high production efficiency. Outsourcing IT Support has been in vogue since 1980s and since then it...more
As a self-employed, as is also known as networkers and home workers, it is essential to continuously serve its existing customer base and expand. Customer care is one of the most important tasks a company and made one from the beginning. By making...more
The decision to outsource telemarketing services depends on a number of factors, the most important of which is whether the benefits accrued outweigh the costs incurred. It is the foremost duty of management to analyze the cost-benefit ratio before...more
Outsourcing is one of the most prominent businesses in the industry nowadays. If you are looking forward to opening a business of your own, why not consider getting into outsourcing wherein you will be involved in a management transfer so as to...more