subject: Vital Aspects Of A Total Quality Management System [print this page] A TQM system increases the degree of quality by making sure that every time a customer complaint is logged with a company it will quickly kick-off the appropriate CAPA response. The program will tell the company regardless of whether the issue is something that should be handled instantly or if it is a frivolous complaint. It's going to then track the resolution process right until it is actually complete and everyone is pleased with the end result. The main principles of a total quality management system suggest that quality is something that can and have to be effectively maintained. All people have a customer to win over, if they all take their obligation for quality very seriously, the organization will start to present the products and services that their customers can expect. A total quality management system may help companies set measurable goals which are derived from customer expectations. This way, as the company works to meet those needs, they are able to constantly make improvements to the quality system and make sure the highest quality product or service are delivered to the customer. Quality principles such as this will make sure the organization stays ahead of the competition and in line with industry regulations.
Vital Aspects Of A Total Quality Management System
