subject: Central Board of Excise and Customs – The Role [print this page] The central board of excise and customs is one of the major bodies in import export business, involved in imposing customs tariff, anti dumping duty, safeguard duty. It sends out customs duty notifications for each year which can also be accessed online. To provide full guidance and reduce the load of traders it ensures quick response to grievances of the traders. It aims at prompt acknowledgment of grievances, disputes and complaints and resolving them through various administrative and legal measures. CBEC attempts to provide a response within 30 days and for further assistance grievance redressal officers are appointed at various levels. Maintenance of good standard of services is aimed at through quick response, close monitoring, standardization of the processes and transparency in all the transactions.
