subject: Information about Proactive Support [print this page] With help of remote monitoringand management down times can be reduced and performance can be significantly enhanced. The customers receive the monitoring and reporting from a live person. The management report of the inventory is received automatically. IT providers appreciate remote monitoring as not a great deal of work is needed to maintain the quality of the network. This process helps in identifying the potential troubles and put a stop to it before the situation goes out of hand.
