subject: How to Set Up a Business Phone Line [print this page] While we live in the age of the internet, it'd be nave to say that the telephone was obsolete. After all, there's no real way of gauging how happy clients are with your work when you can't hear their tone of voice and, from a customer point of view, a company that only communicates via email is pretty cold.
That's why it's important to set up a business phone line. No matter what size your business is, it's a good idea to sign up for a business account with a telecoms company - because that means every one of your business needs will be catered to by the service you require. Need plenty of extra lines for multiple conference calls? You'll need a business phone line. You'll also need one if you're going to have individual phones with extension numbers so clients looking to call a particular member of staff can simply dial a single number and go right through to the person they want. On top of that, business phone lines give you and your staff the ease through which you can transfer calls from one department to the other - and even from desk to desk - and mute, bring newcomers into the call or dial in yourself if you need to join a conversation too.
When it comes to actually setting the phone line up, it's easy. Simply contact your telecoms agency of choice and discuss with them your needs and desires. They will recommend one or more service plans that most suit your requirements and you can make the choice of which one to go for. There will then be some confirmation and possibly some paperwork that needs completed before the setup can be scheduled. Once everything has been signed and agreed, the telephone company will send out someone to hook up your phone line for you - and that's that, it's ready to use!
Having a well-equipped, working business phone line with all of the features you'd expect will help your staff deal with clients and other calls quickly and efficiently. Moreover, you are presented with the chance to make your company come across as far more pleasant, friendly and personable than simply emailing clients online - and you can get work done faster thanks to the quicker nature of calls. Sign up for a business phone line and liven up your business with a quick and easy dose of professionalism and service.
