subject: Health Care Hospitality Pays [print this page] Author: saichon sannok Author: saichon sannok
A new trend is visible in the healthcare industry, which has many patients and visitors with a smile. Are confronted with the improvement in their satisfaction with lagging patients, many hospitals have to adapt a model of hotel hospitality, with related facilities such as valet parking, collector, courtesy shuttles and concierge services. While we usually expect only to find that luxury on the finer hotels in the world, they now will be delivered every day more and more hospitals acrossof the country. The demand is so great that several companies have decided that fast-growing niche specializing in hospitality type services that fill specific for the health care system. Not only the freedom to provide services for patients and visitors comfortable, but they can also solve a variety of challenges for new construction and related state-mandated seismic upgrade projects that have to do many hospitals. If you are not yet convinced, here are someother reasons why it might pay a few health care Hospitality Solutions to take over Scoring Advanced Studies on Patient Safety Surveys have shown that hospitals with extra services like providing valet parking, guest concierge services and other patient services, hospitality, higher patient satisfaction surveys, such as HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems), a national, standardized survey ofHospital patients. Patients who have stress-relieving services such as valet parking and concierge are welcomed to give more positive ratings overall to the clinic and the hospital would be more likely to recommend friends and family. A Patient Safety Culture In 2004, the Healthcare Leadership Alliance, which includes the American Association of Nurse Executives and other healthcare facilities managers a core set of competencies identifiedestablished for senior executives in health care. As part of the core competencies, seven commandments, which includes developing a patient safety culture and a model of active safety has been developed that everyone has the task of patient safety in all health care transactions, which security mission covers the entire health care team, and everyone should ask the doctor, the valet parking attendant are. The valet and conciergeServices can play a crucial role in the process of patient safety and hospitals without these services may be an important element missing to their culture of safety initiative. http://www.healthcare.pannipa.com/2009/10/health-care-hospitality-pays/About the Author:
