subject: A Good Reputation Can Help You Sell Anything On Ebay [print this page] On eBay the competition is quite harshOn eBay the competition is quite harsh. You have to know what to do if you want to bring customers on your site. Having a good reputation is one of the things which influence the buyers. This is why you will have to work hard to convince your clients that you are a reputable buyer that will treat them well.
One of the most important things for many customers is the feedback you have been offered by other previous clients. If you have received bad feedbacks it is very likely that a lot of eBay customers will avoid you in the future. On the other hand, a positive feedback will bring you more clients. So, if you want to have a good reputation you have to score as much positive feedbacks as you can.
You can get those so much wanted good ratings by treating your clients with patience and respect. Even though they may be wrong in what they say or request, it is essential that you remain calm and explain to them where they are wrong. If you see that you do not reach an agreement, be ready to offer a refund and to apologize. This may seem as a waste of time and money, but in fact it will bring you more customers.
Also, never forget to include those simple words, like thanks for your order whenever a client buys an item from you. When there are some misunderstandings between you and the buyer, or the package does not arrive in due time, you should sent your client an email in which to say how sorry you are for the inconveniences you have caused him.
EBay only allows you to have one account, so you should think twice before treating your clients inappropriate. One or several negative feedbacks can drive away important clients and can ruin your reputation. No matter of the objects you sell on eBay, the key of success is being reputable.
