subject: Hosted Pbx - High-end Communication Features [print this page] The high-end communication features of the hosted PBX phone system enable low-budget business organizations to deliver quality services to their customers, thereby enhancing their business image without making capital investments.
High-End Features for Efficient Communication
To help small businesses to stay competent in the highly competitive business world, hosted PBX phone system are incorporated with high-end call management features. These include automated attendant, call conferencing, automatic call distribution, find me follow me call forwarding, voicemail, music on hold, call waiting, voice to email, fax to email and much more.
The auto attendant functioning as live receptionist offers callers a professional communication experience. Incoming calls are answered with suitable welcome messages and callers are presented with a menu of options such as dial by name, dial by extension and so on. Based on the option selected by the caller, calls are instantly routed to appropriate extensions. It manages numerous calls coming together with superior efficiency.
Manage Your Business from Distant Locations
Utilizing the sophisticated find me follow me call forwarding facility, business calls can be transferred to alternate numbers, including home landlines and cell phone numbers. This feature offers workers more flexibility as they can operate from other locations, and this greatly enhances their productivity and efficiency.
Unattended calls are directed to the voicemail system, enabling the callers to leave voice messages. Voice messages are forwarded to designated email accounts as audio file attachments and new message arrivals are instantly notified on cell phones as well. All these features help business professionals to keep in touch with their customers even when they are not in the office.
Ideal Choice for Small Business Offices
The hosted PBX is an ideal choice for small business offices as it allows them to enjoy high-end communication facilities without having to purchase and install any expensive onsite equipment. The service providers maintain all the necessary equipment at their site and offer them the PBX functionalities at affordable monthly rents using broadband Internet or telephone networks.
