subject: Ksrtc Is Allowing Ticket Booking Thru Sms [print this page] The sms sent to you would include Pnr number, seat number, from and to destination, departure time and date of the journey. At any time and from any where a passenger can make a call and ask the travel agent to book the tickets.
You have booked the KSRTC bus ticket to Bangalore through telephone and you are unsure about the booking made by you.
To overcome your problem, Ksrtc (Karnataka State Road Transport Corporation) has recently lunched the SMS alert service for confirming the booking.
When a person do ksrtc online booking or phone booking or by counters, the passenger has to write his / her cell number so that sms could be sent automatically when the tickets are booked.
The pnr number, seat number, from and to, departure time and date of the journey is sent to the passenger in that sms, a passenger has the access to book bus tickets and get the confirmation by sitting anywhere in the country by contacting the travel agent. In case the travel agency has made any mistake in booking of bus ticket, the passenger can immediately call the travel agent to cancel his / her booking. This has to be done within 10 minutes of the booking. KSRTC is the first travel agency in India to provide this service and is the first kind of service which is being introduced in road transport industry. The SMS service is added to the Any Where Any Time Advance Reservation (AWATAR) system to augment comfort and convenience to the passenger, KSRTC Managing Director Gaurav Gupta told The Hindu.
Apart from providing the sms alert service, the conductor of the bus will call the passenger at the departure time of the bus if he or she does not come up on the departure time. The mobile number of the passenger is printed on the trip sheet for this.
Asked to Mr. Gupta if sms would be an alternative to the printed ticket he said negatibely that that would not be a valid travel document.
Ksrtc was however planning to provide kiosks at the bus stations where after showing the sms a passenger could get the printed ticket. Also change in bus timings or cancellation or alternative arranfement would also be provided on sms. He added that Right now we are busy handling the peak season traffic and additions to the SMS service will be considered later.
Ksrtc is doing good in serving online bus booking by AWATAR system and has earned great amount of revenue through it.
