subject: Data Roaming [print this page] In todays international mobile roaming world, travelers require connection anywhere and anytime, and wish to feel at home while they roam. With
data roaming on the increase, and the ease of use of high-end sophisticated handsets, mobile roamers have continual seamless access to the internet, including social networking groups, email and a host of other familiar sites accessed in their home environment. These roamers often experience bill shock on returning home from a trip when faced with their mobile phone bill. This shock is a result of either unclear roaming tariffs or a lack of awareness as to the existence of roaming tariffs until after receiving their bill.
With lessons learned, roamers are attempting to control their data usage expenses while roaming by using a prepaid account, which at least provides the subscribers with an idea of how much they are spending on data downloading during international roaming. Another option is to halt or limit mobile phone usage while roaming. Both of these methods are limited, because they damage both the subscriber experience and the home network revenue streams.
The Starhome Roaming Control solution provides mobile operators with the ability to control and manage subscribers usage while they are roaming abroad for voice, SMS and data and also supports the EU regulations due to be implemented on 1st July, 2010.
The Roaming Control solution satisfies all demands set out in the new EU regulation by enabling mobile operators to send simple and intuitive messages to their outbound roamers in real time, with valuable roaming spend and tariff information. Roaming Control also allows users to set-up limits for data and voice spend during international roaming. Subscribers will benefit from a prepaid feeling by possessing clearly defined limits for their roaming expenses
Furthermore, by monitoring the traffic on a real-time basis, operators can bar/re-direct the service, and define limitations/packages and communities. Roaming Control provides the operator with the ability to support different and more complex rating plans for roaming while enabling subscribers to control and manage their data usage while abroad.