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subject: Telemarketing Sales Companies Are Here To Stay [print this page]


Critics of telemarketing companies predicted way back then that the industry will not thrive and is in fact only a fad. As the years go by, the telemarketing companies are proving them wrong. The fact of the matter is there is even a surge in the demand for such companies. The demand is now being met by hundreds of outsourced call centers all over the world doing their own telemarketing.

Telemarketing companies started as one of the cold call experts. They have agents who call potential clients in order to offer some products and services. Often times, they call during unwanted hours such as business hours, when the clients are busy with their own work. For this reason, telemarketers had bad reputation during these days.

Now, because of globalization and with the emergence of the internet, clients can be called at the time that is most convenient for them. Telemarketers have no choice but to evolve with the changing times in order to stay on top of the competition. Now, there are multiple ways in order to reach prospective buyers so you are sure to get a hold of them. Instead of going for the sales pitch, telemarketers today are now building relationships and starting conversations.

Another approach that contributed to the revival of telesales companies is the use of a more targeted approach. Instead of calling every person on the directory list, they now gather more information about a client before offering the product. They make sure that the client is interested in what they are offering thereby increasing the rate of sales.

With all the changes and adaptive methods telesales companies did over the years, there is no wonder why they are still relevant today. Aside from telemarketing, the companies are even offering b2b marketing solutions. This is a sure sign that the telesales companies will be around a lot longer than you think.

Before getting the service of telesales companies, do a little research first. Make sure that the agents are well trained and friendly. Also, you can ask for feedbacks from their past clients to make sure that they delivered what was expected of them.

by: Gerard Sullivan




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