subject: Hosted Pbx - Full Featured Virtual Telephone Solution [print this page] Hosted PBX is a full-featured virtual telephone solution ideal for small businesses and home-based professionals. It helps them accomplish their business communication requirements in a cost-effective manner. Using this phone system, small business organizations can project a professional and well-established image among clients and business associates.
User-friendly Features for Professional Communication
Hosted PBX offers a host of customer-friendly support services. The advanced communication features of this virtual telephone solution such as auto attendant, fax to email, call conferencing, voice to email, call forwarding, call waiting, caller ID, music on hold and so on, enable organized management of business calls.
Calls are competently managed by the auto attendant with suitable salutation messages. The system provides callers with a list of options including dial by name, dial by extension and more, so that calls are transferred to the proper extensions. The virtual receptionist also manages multiple calls arriving simultaneously with outstanding efficiency and routes calls appropriately without sending out 'line busy' signals.
Through the sophisticated find-me/follow-me call forwarding feature, calls from main business phone numbers are forwarded to alternate telephone numbers assigned as extensions. If all phone lines are busy, calls are transferred to the voicemail box, so that callers can leave messages. Voice messages are also forwarded to designated email accounts as audio file attachments.
Hosted PBX - Crossing Geographical Boundaries
The full-featured hosted PBX phone system significantly reduces a small office's telecommunication expenses. Calls to local and international locations can be made at minimum charges. Numerous extensions can be maintained from an existing telephone connection and business can be expanded without making any additional investment. This virtual telephone system enables offices to establish their business presence anywhere without setting up physical offices.
Hardware Installation not required
The business office can utilize the functionalities of the hosted PBX phone system without installing costly equipment in its premises. The service provider maintains the necessary hardware and offers the office the advantages of the full featured PBX virtual telephone solution using broadband Internet or telephone networks at an affordable monthly rent.
