subject: Reality That Many People Aren't Aware Of About Airplane Tickets [print this page] If you are looking for good customer service then an airline is certainly not the best place to look for it. It doesn't seem to be in their list of priorities at all and although this is not known to all, their typical practice of booking more passengers than what they can actually handle on a flight is a clear testament to that. They won't hesitate to book more than 10 or 15 passengers knowing that they'll end up bumping passengers should they all go through with their booking which is usually the case especially during busy seasons.
Thus if you end up arriving at the airport only to end up missing your intended flight simply because there isn't any seat left for you then you probably have a good idea as to what actually transpired. Airline personnel are bound to dish in a nice excuse for such situations but it doesn't help the fact that airlines are cutting corners and that you have to end up being inconvenienced by it.
However, did you know that you have rights under the FAA regulations should you find yourself getting bumped out of a flight? By knowing these regulations and the things that you are entitled to, you can certainly take this to your advantage.
What airlines usually do in an effort to settle such inconveniences is to ask the passengers on-board if they are anyone among them who does not mind being bumped to the next flight.
A volunteer during such situations is a great way for the airlines to make arrangements and work out any inconveniences in a timely manner although it doesn't happen very often though that anyone would actually be willing to be bumped unless there are important reasons for them doing so.
So what exactly do these airlines owe you should you find yourself in such situations? Well it all depends on your arrival time based on your original booking. If the next flight manages to reach your intended destination within the next two hours prior to the arrival time of your original booking then you are within your rights to demand that they issue a one-way ticket with a maximum value of $400.
But if the new flight fails to get you to your destination within the two hour timeframe mentioned above then the airlines is required to issue a ticket worth $800 in value.
Now you probably know where this is going right? With an $800 ticket, you can typically fly in first class. It's the least these airlines can do for such an inconvenience.
