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subject: Quick Tips For Overcoming Sales Objections [print this page]


As a consumer, it is very easy for us to say a no on the face of the sales person. However, standing there with you it is rather difficult to listen to that no. Everyday you speak to your prospect customers in a very disciplined and polite manner, but still you might have to listen to a rude tone and ultimately an objection. Coping sales objections when you do not even have a fault is what you have been wondering until now. The following sections will help you handle and overcome objections in a healthier way.

Sales objections handling skillfully

If you are a sales professional, especially in the insurance sector then this term is nothing new to you. When you strive harder and try selling a policy or a product maybe to your prospect customer, it is their reluctance that you get to face at times. In times of such sales objections, there is no scope for you to feel bad. Just be confident, do not argue and try acknowledging the objection. It may help you gain your customers confidence. Signs of disappointment on your face will lead you to more of a problem while handling objections.

Objection handling the other side

Project your confidence towards your customers, and keep asking questions. Your questions will make the customers feel confident and though it might be that you are right but still your owning up and bowing down in front of your customers help. Proving yourself wrong through the interaction and letting your customer rule over you is the game of the trade for all you sale professionals. It might be that your customer is not even aware of the policy you are speaking about, but let them rule and have their way. This will definitely help you make a mark for yourself.

Overcoming sales objections

Now, when you have successfully handled the whole situation concerning sales objections, and have taken the customer in your stride. It is your time to overcome sales objections. Ask questions like so you actually meant this?, this was what you probably wanted to say?, or maybe this is the central reason for your objection then? with the answers it becomes quite clear as to what was the customer trying to say and thus you will be ready to suggest or comprehend thereafter as what is to be done.

There is nothing to practice about sales objections handling. Just being precise and confident is what actually matters. Following the golden rules and making your prospect customer happy in the first place only serves best for you while handling sales objections. Never show up your shakiness or lack of confidence in front of the prospect. Always remember you are here to sell so it is for your and your companys benefit that you will have to recline even if you are right.

by: Brian Conway




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