subject: Outsourced Call Center: Let The Sound Achievements Brand [print this page] In Wuxi tourism industry, call centers can be described as "new things" because it can counter a lot of the traditional way of business to be replaced by automatic telephone inquiries. Last year, Wuxi CTS CEOs to expand on the use of call centers particularly interested in the practice of the tourism market. Wuxi branch call center in time to design the overall building program, the best-organized technical personnel, tailored for the Wuxi CTS call center systems, and specialized applications in the province for a short number common. Last year by the end of April, approved by Jiangsu Provincial Communications Authority, "96007" into a special tour of Wuxi in the call center number. By the end of May, Wuxi, China Travel call center up and running, "96007" in Suzhou, Wuxi and Changzhou in the three places open to use. Wuxi CTS currently in reception, tour reached hundreds of thousands of people, the province ranked first; its is currently the airline with more than 50 famous domestic and foreign co-operation the largest air Wuxi Proxy Business. Wuxi CTS internal account manager Lu Ming said: "The call center also brought considerable source of tourists do not go to the office, as long as the phone can quickly obtain information, resolve problems conveniently, quickly, increasing customer Travel on the satisfaction with the services. Wuxi CTS and therefore reduces the Advertisement And other operating costs. "
Outsourced Call Center: Let The Sound Achievements Brand
