subject: What Businesses Benefit from Call Centers [print this page] A Call Center solution to this problem includes providing operators with a list of who should be working, where they should be working, and the number of a landline phone at that location. At the beginning of their shifts, each staff member can call a toll free number and check in with the operator, who verifies the landline phone number to confirm they are, in fact, where they should be. After every staff member has checked in, the operator contacts their manager and lets them know if there were any issues or if someone has checked in late or not at all. This service also supports calls reporting security issues and other problems.
