subject: The Role and Benefits of Doctor Answering Services [print this page] The world is becoming tech savvy and many machines and gadgets have been invented lately, to make our lives easy and hassle free. Along with these new innovations, the strategies and technologies are also getting a new edge, thus helping us to cope with our daily lives in a smooth manner. The doctors answer service is one of the latest developed technologies that provide assistance to a person experiencing medical problems.
Both the physicians and the patients are benefited by it. If a person is faced with an emergency and he is not able to reach the doctor, then he will assistance with the help of this service. Most medical practitioners are not available round the clock. You may find some physicians in their office or clinic post their office hours, but that is a rare case. With such a service available today, it is easier for the patients to keep in touch with their physicians anytime and get an accurate and quick response to their messages.
The automated service can be programmed for customized greetings and one can also make changes via a simple web interface. It is better than a live operator. A recent study shows that many people are not comfortable discussing their medical problems and history with any other person other than their physician, thus leaving a message is preferable than giving details to the operator. Live operators can be rude and unreliable but an automated service eliminates these possibilities completely.
Other Benefits:
Flexibility - You can manage call forwarding and on-call schedules with the help of a safe and secure web interface
Cost Effective - The doctors answer service charge a flat rate most of the times, so there are no per call fees or hidden charges. Thus, you can save a lot with this facility
Professionalism - In the manner how calls are taken and with the professional options offered, customers feel important and secure
Accuracy - As there is no human involved, all the messages delivered are accurate, with no misunderstandings
Many Features - It includes many features, like reminding appointments, voice to fax, voice to email etc.
It eradicates the hold time and the ability to handle one call at a time
Enhances the flow of information between the referring physicians and consultant
Other Advantages:
- Saves salaries of hiring more staff
- The voice mail service crosses all the time zones across the world thus people can leave messages and retrieve them at their own convenience
The Role and Benefits of Doctor Answering Services
