subject: Virtual Receptionist - Route Calls Efficiently [print this page] Modern business telephone systems are incorporated with the virtual receptionist function which ensures uninterrupted communication and goes a long way in helping your organization project a convincing business image among your clients and business associates.
Efficient Call Routing
The competent services of a virtual receptionist provide callers to your office with an excellent communication experience. Recorded business greetings greet the caller, who is then presented with a menu of options including dial-by-name, dial-by-extension and more. Calls are straightaway routed to the extensions chosen by the caller. The system efficiently manages calls arriving simultaneously and executes prompt call routing without sending out conventional connection busy' signals. The virtual receptionist can also be programmed to convey customized business messages and information about the products and services offered by your organization. All these features do away with the need to hire staff dedicated to answering calls.
Respond to Your Customers from Remote Sites
The virtual receptionist completely eliminates the possibilities of missing calls from your valuable customers. The sophisticated find me/follow me call forwarding facility makes it possible for the virtual receptionists to routes calls efficiently from your official numbers to the given alternate set of extension phone numbers, including residential landlines and cell phones. If these extensions are busy, calls are directed to the voicemail box where callers can leave voice messages. The voice messages are forwarded to your email account as audio file attachments, helping you to follow up on business matters or take crucial decisions even when you are traveling.
Free from Equipments Hassles
Installing a PBX phone system with all the functionalities of the virtual receptionist does not necessitate the purchase and installation of costly equipment in your office. The service provider hosts the entire infrastructure at its site and offers your business the facilities of virtual PBX using high speed Internet or telephone networks at reasonable monthly rents.
